With virtually everyone online in the post-COVID environment, concerns around data breaches, phishing attacks, and ransomware threats have grown significantly. For any modern web design company, these concerns aren’t just technical—they’re central to creating trust and ensuring long-term user engagement. According to Kyle Mani, CCO of OWDT, 88% of data breaches can be traced back to human error. Therefore, developers must prioritize preventing such breaches from the outset. That said, the ease of access and navigation should never come at the expense of a secure user experience.
Developers need to move beyond the outdated assumption that the more data collected, the better the outcome. Instead, they must align with the future of front-end development, which is focused on leaner, more privacy-conscious experiences.
Rethinking data collection: Why less is more in a post-pandemic world
A more minimalist approach is now clearly the way to go. The more data collected, the greater the risk of data breaches. And users have shown a heightened preference not to share personal information when online. Case in point–research confirms that when users encounter a contact form, every additional entry field accounts for an incredible 25% decrease in conversion rate.
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Balancing security and usability
Making Two-Factor authentication less painful: Users will feel much more secure if their account-related and financial information is behind a wall of two-step authentication. This is made more user-friendly when identification proofing is integrated with initial logins
Rigorous-step CAPTCHAs can ruin the user experience. Finally, multi-step CAPTCHA security is increasingly obsolete. Minimizing the information ask, employing two-factor, bio-enabled authentication, and using TLS or SSL certificates in place of multi-step CAPTCHAs are steps development teams can take to update and further protect the post-pandemic user experience.
Here’s a link to the complete article on TechBullion
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