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In accordance with the Federal Americans with Disabilities Act (ADA), websites are required to follow user protocols to address any challenges those with disabilities may have when browsing site.

We have developed a series of guidelines that have helped us build highly-accessible websites, avoiding penalties incurred from the ADA. Pioneering innovative incorporations of features that dissolve challenges that may affect the way users with disabilities use and enjoy web experiences.

Are you required to comply with ADA?

Businesses considered a public accommodation must have an ADA-compliant website. For businesses that operate under Title I or Title III, it is strongly recommended to consult your legal department to determine if you are within compliance.

What needs to change

To determine whether your website is ADA compliant, we have to asses its adherence to A and AA levels requirements with WCAG 2.0. Additionally, adherence to the majority of AAA levels is advised. The purpose of this is to maximize the number of users that can use your website.

AA & AAA Conformance

Live audio descriptions

Audio content must have captions to accommodate hearing disabilities.

Text Contrast

The contrast ratio of text and pictures of text must be 4.5:1.

Images with text

Text that can be used in place of images should always be implemented when possible.

Titles & labeling

Use headings and labels to describe topics and purpose of web components.

Common language

The languages used in the website’s content must be determinable by the user’s browser. Foreign, technical, surrounding, and indeterminable language does not apply.

Consistent functional identification

Features and components that are functionally consistent must also be identified consistently.

Secure & verified input

The user’s sensitive data transactions must be secure and reversible, with the opportunity to verify their data before submission.

Extended audio descriptions

For prerecorded video content, extended gaps with audio descriptions must be provided to compensate for the lack of a pause feature or proper gaps.

Alternatives for live-audio

In place of live-audio, users must have access to equivalent information.

Avoid background sound

For audio content that contains speech (not CAPTCHA), must be without background sounds, be provided the option to turned off, or maintain 20 dB lower than the prerecorded audio.

Content size

Each content block must not exceed a width of 80 characters or glyph. Additionally, the text should not be justified.

Text resizing

Without the use of assistive technologies, the user must be able to resize text up to 200 percent and without the need to scroll horizontally to read a line.

Accessibility via keyboard

Page functions should be accessible through a keyboard without the need for timed keystrokes.

Nondisruptive reauthentication

If a session expires, the reauthentication process must ensure no loss of data as users resume their activity.

Content organization

For content, sections need to have headings to organize and differentiate sections.


Abbreviated terms must have a mechanism for the user to learn their meaning.

Pronunciation of terms

Providing an option for users to learn the proper pronunciation of words when the user is unable to distinguish the particular term.

PrAssist users

Leveling the ease for different scenario-based users.

Prevent user-produced errors

Being able to make changes to navigational steps, selections, and submissions of information is a forgiving requirement to ease the user’s concern of irreversible errors.

Audio descriptions

Prerecorded video content must have audio descriptions.

Text Resizing

Users must have the ability to resize text up to 200% without the use of assistive technology and the loss functionality or access to content.

Navigation Options

The user should have multiple ways to access web pages.

Visible indicator focus

The keyboard focus indicator must be visible on all interfaces, at all times.

Consistent navigation structure

The navigational tools within the website must be consistently and uniformly applied throughout.

Correctional recommendations

When the user makes an error during input, they should be provided with recommendations when they are clearly defined.

Sign language support

Sign language interpretation is required for all prerecorded audio content.

Alternative media formats

For all media, alternatives to prerecorded video and audio content must be available to the user.

Text contrast

The ratio for text content and images of text must maintain a 7:1. Large-scale versions of both are subject to a 4:5:1. Text related to the logo, user interface, and design solely have no minimum requirements.

Consistent navigation

Users should be offered the ability to choose select foreground and background colors.


The line spacing must be set at 1.5 spacing within paragraphs. Paragraph spacing must be at minimum 1.5 times larger than the line spacing.

Text images

Images of text should only be applied for aesthetic reasons or supplementary purposes to the information at hand.

Interface interruptions

Users should be able to defer interruptions, with exception to emergencies.

Avoid Visual Flashes

The use of visual content that contains flashes must have stay within a rate of three flashes per second.

User’s location

The user must be informed of their location within a set amount of pages.

Terms & Definitions

There should be a feature to define terms and expressions users may not understand.

Comprehension level

The interface must provide supplemental information when the presented content is more advanced than lower secondary education.

Ability to change content

Giving the user the ability to make changes or be provided options to revert changes are required design features.